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    Public guide

    How the Community Hub works

    Your assigned guide uses this directory to curate meaningful stops during your tour — introducing you to local businesses, artisans, community projects, and workshops first-hand.

    Guide-led discovery

    Your guide selects community stops from the directory based on your interests, then takes you there personally during your tour.

    Who can list

    Local businesses, artisans, community initiatives, educators, and creatives can submit listings. Guides then include them in tour routes.

    How coordination works

    Guides contact providers before the tour to confirm availability, costs, and logistics. The visitor simply follows their guide.

    Step by step

    How each role fits in

    Visitors book a tour. Guides curate the route. Providers keep their listings accurate. Everyone has a clear role.

    For visitors

    Book your tour and let your guide handle the rest. They'll select relevant stops and introduce you personally.

    1

    Book your tour

    Reserve a guided visit through Visit Dzaleka. Once your booking is confirmed, your assigned guide begins preparing your experience.

    2

    Highlight listings you like

    From your booking page or the public directory, flag Community Hub listings that interest you. These highlights are suggestions for your guide.

    3

    Your guide curates the visit

    Your guide reviews your highlights, the Community Hub directory, and the day’s logistics before deciding what can realistically fit.

    4

    Your guide takes you there

    On tour day, your guide personally introduces you to each provider, handles logistics, translates when needed, and ensures a respectful, meaningful visit.

    For providers

    Submit your listing with accurate details. Guides will coordinate with you before bringing visitors.

    1

    Submit your listing

    Share the name, category, location, contact person, image, description, and what visitors can support or purchase.

    2

    Wait for review

    Visit Dzaleka coordinators review public listings before publishing so the directory stays useful, respectful, and current.

    3

    Guides bring visitors to you

    Once approved, guides can include your listing in their tour itineraries. Keep your contact details and availability current so guides can coordinate smoothly.

    Tour coordination

    How a community stop happens

    Your guide coordinates everything behind the scenes so each community stop feels natural and well-prepared.

    Step 1

    A visitor books a guided tour through Visit Dzaleka.

    Step 2

    The visitor can flag Community Hub listings they are interested in as tour highlights.

    Step 3

    The assigned guide reviews those highlights and selects stops that match logistics, timing, and availability.

    Step 4

    The guide coordinates directly with providers to confirm availability, timing, group size, and costs.

    Step 5

    On tour day, the guide takes the visitor to each stop, introduces them to the provider, and facilitates the experience.

    Visitors should

    • Your tour booking is confirmed with an assigned guide
    • You’ve shared your interests and any Community Hub highlights you would like your guide to consider
    • You understand that photography permissions vary by location
    • You’re prepared with cash (MWK) for any purchases or experience fees
    • You’ll follow your guide’s lead on cultural etiquette and introductions
    • You know what supplies to pack if your guide has flagged specific needs

    Guides should

    • Review approved Community Hub listings before each tour
    • Select stops that match the visitor’s interests and group size
    • Contact providers in advance to confirm availability and pricing
    • Brief visitors on cultural etiquette before each stop
    • Facilitate introductions and translate if necessary
    • Note any supply needs the visitor could help with on future visits

    Providers should include

    • A clear description of what you offer or sell
    • A reliable WhatsApp number or phone for guide coordination
    • Opening days, availability, or preferred visiting times
    • Experience price, duration, and group capacity if you host visitors
    • A real photo that helps guides recognize your stall or workshop
    • Practical needs such as materials, stock, volunteer skills, or donations

    The hub helps people connect, but all visits are guide-led. Visitors should follow their guide's lead on introductions, photography permissions, and cultural etiquette. Guides ensure providers are comfortable and prepared before any visit.

    Questions

    Quick answers

    Can visitors browse the hub and go on their own?

    The directory is publicly visible, but all in-person visits to community listings happen through a guided tour. Your guide handles coordination, introductions, and logistics so that both visitors and providers have a smooth experience.

    Are hosted experiences confirmed automatically?

    No. The guide contacts the provider before the tour to confirm availability, timing, group size, and costs. Nothing is final until the guide has coordinated with both sides.

    How do providers get visitors?

    Once a listing is approved, guides can include it in their tour routes. Providers don’t need to manage visitor bookings directly — the guide handles all coordination.

    If I highlight a listing, is it guaranteed to be included?

    No. Highlights are suggestions. Your guide decides what to include based on route timing, provider availability, group size, safety, and the overall tour plan.

    Can visitors contact providers directly?

    Contact details are shown publicly for simple questions, but all on-site visits are coordinated through the assigned guide to ensure safety, respect, and proper introductions.